Academic Wireless Upgrade FAQ (Summer 2013)
How will the new wireless work?
Currently to connect to use wireless in the academic areas you connect to the wireless network (SSID) called "KenyonWireless". Then you open a browser and log in. The procedure for the new setup is very similar to that of KenyonWireless; however, the login page looks slightly different. The online documentation explains it in further detail: https://lbis.kenyon.edu/helpline/wireless/connect
What are the new services offered?
In the new setup there will be 3 distinct wireless services you can connect to:
- KenyonWiFi: This is a replacement for the KenyonWireless network that you are used to. For this wireless network (SSID), you will connect your laptop WiFi card to this network and continue to open a browser to log in.
- KenyonDevices: This is a new wireless network (SSID) for devices that are registered for automatically signing in. Typically, smartphones, iPods, iPads, etc. are registered devices. Going forward, the registered devices will associate with this SSID. Please see question 4 for information on how to register your device.
- KenyonGuests: Finally for guests that visit Kenyon, who are sponsored by an employee, staff member or student, will need to connect using the KenyonGuests network (SSID). For this SSID the guests will continue to open a browser to log in. Please see question 5 for information on registering a guest.
- How do I know which of the three wireless networks to connect to?
- KenyonWiFi - you will want to connect your laptop computer to KenyonWiFi.
- For Windows 7 OS: https://lbis.kenyon.edu/helpline/wide/wireless/winwifi
- For Mac OS X: https://lbis.kenyon.edu/facilities-technology/help/networkaccess/macwifi
- KenyonDevices - you will want to connect your tablet and/or smartphone devices to KenyonDevices
- If you need to register your device (e.g. tablet or smartphone), see question number 4
- If your device is already registered, you will not need to re-register - the existing registration will be valid and work with KenyonDevices
- KenyonGuests - sponsored quests will use KenyonGuests
- How do I register my wireless device?
- How do I sponsor/register a guest?; Once registered, how will my guest be able to connect to the wireless
- How will I be impacted during the change, when the building I'm in is upgraded?
- During the upgrade process each wireless access point (wireless internet router) will have to reprogrammed to work with the new setup. This takes about 30 minutes per wireless access point and requires a restart. If during that period of time someone was connected to that particular wireless access point, they will be disconnected from the wireless network and will have to re-login, using one of the three new wireless networks mentioned above.
- What is the reason for this change?
- Our current wireless gateways have reached end of life and we must replace them in order to continue the wireless service. The new box, from Cisco, is both a gateway for network traffic and an active manager of wireless network performance. Cisco calls it a “controller."
- Benefits of the new wireless environment are:
- Centralized Control of Access Points: An access point is essentially a wireless internet router.Currently we have around 450 access points in both academic and residential areas that have to be individually managed. The new system will allow us to eventually manage all the access points from 1 central location.
- Improved Security: Currently we have a very open wireless environment. This means that only the user login to wireless is encrypted. However the new system will allow us to have a network connection that is completely encrypted while maintaining the open environment as needed ( guests, gaming devices, mobile devices to some extent, etc)
- Improved Wireless Coverage: As part of this project we will be upgrading some of the access points as well as adding/upgrading antennas on several access points. This will help improve coverage in some of the problem areas.
- Improved Wireless Density: With proliferation of mobile devices it has become increasingly important to support a larger number of devices per access point. Newer access points along with the ability of the new controller to manage the wireless strengths will increase number of wireless devices supported per location.
- Scalable Architecture: Our current wireless gateway only supports a total of 1 Gbps of network traffic for all of the academic wireless network. The new environment will allow us to scale upto 8 Gbps total. We will begin with 4 Gbps and plan to scale to 8 Gbps at a future date.
- Will this change or affect Kenyon’s Residential Network (KenyonResnet)?
- No, Kenyon’s Residential Network will not be changed during this process. LBIS is planning to convert the Residential network to a controller based wireless network during the Summer of 2014.