Frequently Asked Questions

Q: How many laptops are available?

A: As many as 45 MacBooks may be available for checkout. Thirty of the MacBooks are four hour check outs, reserved for student use.  Fifteen of the MacBooks are available for check out by faculty,staff, or students for up to two weeks at a time. However, not all 45 may be available at all times due to maintenance needs and repairs. There are also twleve iPads available for check out for eight days at a time. The iPads can be reserved at the circulation desk.

Q: How do I find out whether a laptop is available?

A: You may search CONSORT to see if any laptops are available; do a title search of "Kencirc", which will bring up all the computer and various equipment available for check out.

Q: Who may check the laptops out?

A: Thirty of the MacBooks are four hour check outs, reserved for student use.  Fifteen of the MacBooks are available for check out by faculty,staff, or students for up to two weeks at a time. The MacBooks have a standard load.  Ifbfaculty or staff need specialised software or need a PC  Desktop Support should be contacted at ext. 740-427-5951 to see whether a laptop is available from the faculty/staff loaner pool. More information on the faculty/staff pool please contact helpline at ext. 740-427-5700.

Q: For how long may I check out a laptop?

A: For four hours at a time, unless it is checked out after 10 pm. Laptops checked out after 10 pm will be due at the circulation desk 15 minutes before closing. There are no overnight checkouts for the four hour pool.  The extended Macbook pool may be reserved and checked out for up to two weeks. 

Q: May I reserve a laptop?

A: Four hour laptops will circulate on a first-come first served basis; they are not reservable.  The extended Macbook pool may be reserved by faculty, staff or students.

Q: May I renew a laptop?

A: Yes, if nobody is waiting at the circulation desk for one.  Renewals of extended Macbooks must be approved by a Library Services Supervisor. 

Q: May I check out more than one laptop at a time?

A: No, a student may only check out one laptop at a time.

Q: What happens if I check out a laptop and do not return it on time?

A: Overdue fines will accrue at a rate of $10 per hour. If a laptop is overdue by more than four hours the user's borrowing privileges will be suspended until all equipment is returned and all fines are paid.

Q: What happens if the laptop is damaged or I lose something while I have it checked out?

A: Users are responsible for the full cost of replacement of or repair of equipment and will be billed in accordance with College procedures.

Q: May I take the laptop out of the library?

A: Yes, but it still must be returned on time.

Q: May I check out a laptop overnight? Over a break?

A: Only the extended Macbook pool.  In general, laptops and equipment do not circulate over the long semester break. 

Q: May I install software on the Macbook?

A: No.

Q: May I save files on the laptop?

A: LBIS strongly advises against saving files on the laptop. The MacBooks are regularly and frequently reloaded, which wipes out all data. LBIS strongly suggests saving all work to your h: drive or to an external device such as an usb drive.  ONce the Macbook is shut down it will automatically wipe all save or unsaved files on the laptop.