Upperclass Google 2-Step Verification Enrollment FAQ

This webpage answers frequently asked questions about the timeline and details for Kenyon upperclass students to enable 2-Step Verification (2SV) in their Kenyon Google accounts.

If you have questions that are not covered in this document, please contact Helpline at 740-427-5700 or helpline@kenyon.edu.

What is 2SV?

2SV is Google’s two-factor authentication (2FA) feature. It’s like Duo for your Kenyon Google account, but it’s easier to use.

2SV protects your Google account by requiring something you know (your password) as well as something you have (your verification step, such as a security key, mobile phone, or compatible app) in order to log into your Google account from a computer you haven’t used before or don’t regularly use.

Why do I have to enable 2SV in my Kenyon Google account?

As we’ve learned, passwords—even strong, unique passwords—are no longer sufficient to protect our accounts. 2SV works by adding a second lock to the door of your Google account, and only you have the key. 100% of Kenyon employees use 2SV, as do all students who arrived at Kenyon beginning in Fall 2019. Going forward, all currently enrolled Kenyon students will be required to enable 2SV.

In fact, you should use two-factor authentication to protect every online account you have that supports it. Got a personal Gmail account? Use it there. Instagram, Facebook, and Amazon support two-factor authentication too, so turn it on ASAP.

What’s my deadline to enable 2SV?

Your deadline depends on the residence hall you live in, though you can enable 2SV at any time in your Google account. (And since it takes two minutes, do it now!) See below for each residence’s enrollment timeline.

Residence First Day of Notifications Enrollment Deadline
Old Kenyon, Leonard, Hanna Tuesday, March 17 Sunday, March 22
Watson, Mather, Caples, Farr Apts., Market Apts. Tuesday, March 24 Sunday, March 29
Taft Cottages, Bushnell, Manning, Morgan Apts., Acland Apts. Tuesday, March 31 Sunday, April 5
New Apts., all houses/centers Tuesday, April 7 Sunday, April 12

New Campus Apts., juniors abroad, anyone not in the above categories

Tuesday, April 14 Sunday, April 19

For several days before your enrollment deadline, Google will remind you to enable 2SV each time you log in. Click a link in the reminder to sign up, or sign up here.

I’m ready to enable 2SV. How do I get started?

To sign up now, follow these steps:

  1. Click here to get started.
  2. Under the Signing in to Google heading, click 2-Step Verification.
  3. Follow the onscreen prompts to sign up.

Let Helpline know if you run into any speed bumps along the way at 740-427-5700 or helpline@kenyon.edu!

What are the options for verification steps?

When you enable 2SV, Google asks you to choose among three options for your initial verification step—security key, phone call or SMS, and Google Prompt (a push notification via the Gmail app). These options are very similar to the verification options that Duo supports, so the step you use to log into Duo (or one like it) can be used with 2SV.

For a complete list of all 2SV verification steps, see our detailed 2SV enrollment guide on the LBIS website. 

Once I enable 2SV, what changes will I notice with my Kenyon Google account?

When you sign in to your Google account from a computer you don’t normally use—or a computer you haven’t used since you enabled 2SV—Google will prompt you to confirm your identity with a verification step, very similar to Duo.

Unlike Duo, Google allows you to trust a computer; when you choose this option, Google will no longer ask you to provide a verification step when you log in. Only select this option on a computer that you know and control, like one that you own.

How can I get help with 2SV?

Helpline provides a number of resources for 2SV:

  • Assistance at Helpline: Visit Helpline in Library Building B anytime we are open. We'll help you sign up and select the verification steps that work best for you.
  • Tabling at Peirce: Helpline Consultants will table in Peirce Atrium from 11 AM–1 PM February 26–28 and March 16–20. Stop by for info, registration assistance, and candy.
  • Registration events near you! Beginning the week of Monday, March 16, Helpline will offer weeknight registration events in a number of residence halls and public spaces ahead of the enrollment deadlines. Use our laptops or bring your own, get help enabling 2SV, and leave with candy. Watch for a detailed schedule of registration events soon.

If you’re ready to enroll now, click here to get started, follow the instructions above, and you'll be done in two minutes!

Where can I find more information about 2SV?

See the 2SV pages on the LBIS website, including our compreheansive 2SV FAQ and detailed 2SV enrollment guide.

If you have questions that are not covered in this document, please contact Helpline at 740-427-5700 or helpline@kenyon.edu.