Email Accounts and Quotas


  • Student & Employee Email Accounts & Quotas:
    Email accounts are created for Kenyon faculty, staff and students when they are first employed or enrolled at Kenyon. Special student accounts and affiliated scholar accounts are created upon request and can be extended by the Registrar's office. Email quotas are 400 MB for faculty, 300 MB for staff and 100 MB for students.

     

  • Requests for a student organization or special project email account are made in person with the Director of Student Activities & Organizations at the Student Affairs Center (SAC). Those requests are then sent by Student Activities directly to the LBIS systems manager to process. Students will be notified by the systems manager when the account has been created. Student organization or special project accounts have a 15 MB quota.

     

  • Alumni Email Accounts & Quotas:

     

    • Senior graduates can keep their email accounts for one year after graduation. These accounts do not require a Kenyon network login to access their Kenyon email account. These accounts have a 100MB quota. After one year these senior graduate accounts will be terminated.

       

    • Alumni who are graduates beyond the first year can apply to alumni.kenyon.edu to obtain an email forwarding service through Kenyon's Alumni Association. Using the alumni email forwarding service is a way to maintain contact with important people your life, both now and in the future. It offers a permanent Kenyon email address, one that you can confidently give to people with whom you want to keep in touch, no matter where you may move. To take advantage of this forwarding service:
      • First, register as a new user with the Kenyon Alumni Association Online Directory. Once you have done so, you will find instructions for setting up email forwarding. The link to the Welcome Page is at: https://alumni.kenyon,edu/
        If you are a new user, click the New User Registration button. If you need assistance, (e.g., if you no longer have your identification number, which is needed to login), then click the Need Assistance button.
      • Second, set up your alumni email forwarding account by setting up your Kenyon alumni email address and your Internet email forwarding address. For example, studentX sets up her permanent Kenyon email address to be studentX2003@alumni.kenyon.edu. She sets her Internet email forwarding address to be her Yahoo account at Xstudent@yahoo.com.

  • Employees who leave Kenyon automatically will have their email account extended for 90 days after ending employment. At the end of that time they can request to have their incoming Kenyon email forwarded to an Internet email account for an extra 90 days by sending an email request to the HelpLine at helpline@kenyon.edu. It should contain the following information: full name, Kenyon username, new Internet email address, US mail address, and phone number. At the end of the second 90 days, Kenyon's re-routing service will terminate.

     

  • Exceeded Email Account Quotas:
    You will be notified by the system when you are very close to your email quota. When you first exceed your quota with an incoming message, you will receive a notice that you are over quota. The next incoming message after that will not be deliverable to you but will "bounce" back to the sender until you delete or download messages to make more storage space available. Email messages with image file attachments are particularly large and should be the first to be deleted (or downloaded) in order to obtain more space quickly.

    To learn how to reduce your email account space, see Mailbox Quota Management at https://lbis.kenyon.edu/helpline/email/mailbox_management

    To archive email messages you want to keep, see Archiving Email Messages to Other Media at https://lbis.kenyon.edu/helpline/email/archiving

  • Cleanbox procedure: LBIS has instituted an email maintenance procedure called Cleanbox that is designed to keep students' mailboxes free of old and unwanted email messages. A large number of Inbox messages will cause slow logins and exceeded quotas as well as decrease mail server efficiency, which adversely affects other users with accounts on the mail server.

    The Cleanbox procedure works by automatically deleting any message in the Inbox that is older than 120 days. This limit counts from the day that a message arrives in the Inbox, not from the date that may appear in the message itself. The Cleanbox procedure runs daily at 4:00 am.

    Cleanbox is used on all student email accounts (both on and off campus), student organization and senior graduate registry accounts. Employees who want help managing their email messages can also request that Cleanbox be applied to their accounts by calling the HelpLine at x5700.

    If there are messages in the Inbox that you would like to save, they must be moved from the Inbox to other folders before the 120 day deadline. Any folder other than the Inbox will suffice, as Cleanbox works only with the Inbox. It's a good idea to establish the habit of moving messages you've read to other folders as soon as they are read.

    Off-campus students are not exempted from Cleanbox. Students abroad who cannot access their account for more than 120 days can set their account to automatically forward messages to a non-Kenyon account so that they will not be lost. To forward incoming Kenyon email to another email address:

    • In your web browser type: webmail.kenyon.edu. Click Set Account Options.
    • Select your student mail server and login with your username and password.
    • At the bottom of the gray screen that appears, checkmark Don't deliver to this mailbox.
    • Enter in the Forward mail to field: your non-Kenyon email address. Click the Apply button.
    • Your new incoming Kenyon mail will now be forwarded to your non-Kenyon address. (Mail already in the Inbox is not forwarded).

     

  • Quota on email messages sent to public dis lists. There is a 50KB quota on email messages sent out to any public dis list. Anything larger will not be sent, and you will have it bounced back with an error message stating "too large." Avoid sending large images in messages to a dis list because it can easily exceed the quota limit.