Information for Liaisons Assisting Speakers
If the HelpLine receives a request for assistance from a College department sponsoring a speaker at Kenyon, the HelpLine will forward that request to the Liaison for that department. The Liaison should call back to discuss the speaker's specific multimedia/computing equipment needs for the presentation. Here is the information you should get from the contact person for the sponsoring department:
- Name, phone number and email address of speaker (if LBIS needs to contact).
- Date, time and location of the presentation.
- The kinds of multimedia or computing equipment needed for the presentation.
- Whether the speaker wants a student employee to assist at the presentation. (They must make this request to the HelpLine at least a week in advance).
- The software (including version no.) being used in the presentation (examples: Windows PowerPoint 2003, Mac Excel 2004).
- Whether a Kenyon network or Internet connection is needed.
- If a laptop is used in the presentation, whether it requires audio capability.
- Whether the speaker plans to use a personal laptop or a Kenyon computer in the presentation. Kenyon loaner laptops must be reserved at the HelpLine at least a week in advance.
- If using a personal laptop, whether it's a Windows or Mac and the brand and operating system (examples: Dell Latitude- Windows XP or Apple iBook-OSX 10.3)
- Instructions for operating the multimedia equipment in each classroom are in Instructions for Classroom/Auditorium Audio Visual Equipment at https://lbis.kenyon.edu/classroom
Paper copies are also on top of the AV cabinet in the classroom. - Instructions for operating the portable multimedia equipment lent out at the Library's Circulation Desk are at http://lbis.kenyon.edu/technology
- The help document Troubleshooting Common AV Equipment Problems is also available online at: http://lbis.kenyon.edu/troubleshootingav
If the speaker is using PowerPoint software, a backup copy can be made using the Package for CD feature in PowerPoint 2003/2004. (In the older PowerPoint 2000 version, this feature is called Pack 'n Go). The Package for CD (or Pack 'n Go) feature includes the PowerPoint Viewer, which allows the presentation to run on another computer, even without PowerPoint installed on it.
For instructions in using the PowerPoint 2003/2004 Package for CD feature, see the PowerPoint Help files or check Microsoft's knowledge base entry at: http://office.microsoft.com/en-us/assistance/HA011552791033.aspx For instructions in using the Power Point 2000 Pack 'n Go feature, see the PowerPoint Help files.
- If a sound system is needed for a presentation, contact Larry Bower, Rosse Hall manager, to make arrangements for the setup of a sound system. His phone is 5725 or 393-2502. The HelpLine has a long cable and adapter that will connect a laptop to the Rosse sound system.
- If a projector is needed, those loaned from the Circulation Desk are simply not powerful enough because of the size of the hall and the amount of light during the day. Instead, professional-quality projectors should be rented from an outside vendor and paid for by the sponsoring department.
- To reset a Dell Windows 2000/XP laptop:
- First check the written instructions on the instructor's cabinet for using the laptop with the projector and make sure that you have followed them correctly. If not, shut down and start up the computer and the projector again.
- Press the laptop's Fn+F8 function keys together one time and wait several seconds. If the image still doesn't appear on the screen, press Fn+F8 a second time. If the image still doesn't appear, press Fn+F8 a third time.
- By sequencing three times through this keystroke combination, you should be able to select the correct setting that displays the laptop image on both the laptop and the projection screen.
- First check the written instructions on the instructor's cabinet for using the laptop with the projector and make sure that you have followed them correctly. If not, shut down and start up the computer and the projector again.
- To reset a Mac OS X 10+ laptop:
- First check the written instructions on the instructor's cabinet for using the laptop with the projector and make sure that you have followed them completely and correctly. If not, shut down and start up the projector and computer again.
- Then make sure the following settings are in effect on the Mac:
- The Mac has a "mirroring" option that must be turned ON in order to display the laptop image on both the laptop and the projector screen. To check the Mac for mirroring, click System Preferences in the Dock, then the Displays icon. In the next screen select the Arrangement tab. Checkmark Mirror Displays (last line of text in window). The monitor and projector will flicker a few times but will eventually display the image on both the laptop and projector screen.
- The Mac's screen resolution can be set to 1024x768 or 800x600 (if higher resolution doesn't work). The screen refresh rate can be set to 75 or 60 Hz (if higher resolution doesn't work). To get to the screen where this setting can be changed, click the System Preferences icon in the Dock. Click the Displays icon in the System Preferences screen. The next screen should allow you to reset the Resolution and Refresh Rate.
- If you cannot make the image display on the projector screen after resetting the computer according to the instructions above, you may be able to borrow a Mac laptop (if available) from the HelpLine loaner pool and run the presentation from it.
- The Mac has a "mirroring" option that must be turned ON in order to display the laptop image on both the laptop and the projector screen. To check the Mac for mirroring, click System Preferences in the Dock, then the Displays icon. In the next screen select the Arrangement tab. Checkmark Mirror Displays (last line of text in window). The monitor and projector will flicker a few times but will eventually display the image on both the laptop and projector screen.
- First check the written instructions on the instructor's cabinet for using the laptop with the projector and make sure that you have followed them completely and correctly. If not, shut down and start up the projector and computer again.